TERMS & CONDITIONS

 

Making A Purchase Making a purchase could not be easier.

Just browse our products, and click on any items that you wish to buy and put them into the shopping cart. After you have checked your ‘Shopping Cart’, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We use PayPal to take payment. We accept Visa and Mastercard. You may send your credit card information via phone, or over the Internet.

 

Guarantee

We guarantee your satisfaction.

 

Liability

Stikup would not be liable for any or all loss, damage or injury to any person, persons or property of the person or possessions of the person in the misuse of this product and are not liable to any other third party in such misuse of this product or using it in an inappropriate way.

 

Reaching Us

If you need to reach us, please email us on info@stikup.co.uk, alternatively, you can call on +44

(0)1326 241 456 or write to us at: Chymder Farmhouse Studios, Cury Churchtown, Nr Poldhu Cove, Helston, Cornwall, TR12 7BP, United Kingdom.

 

Privacy Policy

Stikup do not disclose buyers' information to third parties. Cookies are used on this shopping site to a. keep track of the contents of your shopping cart once you have selected an item, b. to store delivery addresses if the address book is used and c. to store your details if you select the 'Remember Me' Option.

 

Returns Policy

We supply only the highest quality product and we are sure that you will be delighted with it.

However, if you are unhappy with the product, under the guidelines as below.

The product must be returned unused in its original condition including wrappings and packaging. We will refund you the cost of the item excluding the cost of the postage and packaging, or provide you with an alternative if required, as long as the item is returned within 14 days, of your receipt of the goods. You will be responsible for the cost of returning the product. If the product was faulty, not ordered by yourself, we will refund the cost of the postage. If this happens, please contact us before returning the item and we will instruct you on the complete returns procedure.

We recommend returns must be sent via an insured method of postage, including signature because we will not be able to refund goods that have not reached us. Please ensure that your full details are returned with the package and the reason for return. Your statutory rights will be upheld.

 

Cancellations

You have the right to cancel your purchase at any time either before or up to 7 days following the day you receive the goods by:

• E-mailing us at info@stikup.co.uk stating your name, a description of the goods or services concerned and the order number of the cancelled order, or

• Phoning us on +44(0)1326 241456 (Monday to Friday from 8am to 8pm excluding public holidays) - please have your order reference number and delivery details to hand.

 

Designed and Made in Britain

TERMS & CONDITIONS  | © 2016 by STIKUP & TAYLOR BIDDLE

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